Witness the transformation of the logistics industry by the hands of a rising star. Introducing BEHAG OVERSEAS, a new generation logistic company that harnesses the energy of its young and vibrant team, complemented by a wealth of expertise and an unwavering dedication to serving customers 24X7. Accredited by the GOVT OF INDIA as a trusted CUSTOMS HOUSE AGENT with License No: CA/LC/03/2011, this company embodies excellence like never before.
Strategically situated in West Bengal, BEHAG OVERSEAS is the epitome of import and export logistics services. With an unwavering focus on providing comprehensive solutions, the company operates seamlessly in the key ports of east and north-east India, including Petrapole-Benapole, Ghojadanga Bhomra, and more. This strategic positioning facilitates smooth cross-border trading with vital neighbouring countries such as Bangladesh, Bhutan, Nepal, and beyond.
Unique Blend of Expertise and Passion
Sri Debashis Mitra, the founder and CEO of Behag Overseas, possesses a unique academic background, having pursued post-graduation in both Sociology and Business Administration. In 2011, with 23 years of valuable experience in the logistics sector, Mr. Mitra embarked on the journey of establishing his own company. He successfully qualified under Regulation-8, an examination conducted by the Ministry of Finance, to obtain the CB license, further showcasing his expertise and commitment to the field.
Apart from his professional achievements, Mr. Mitra has diverse interests outside of the logistics world. He has a deep passion for Indian classical music and cherishes spending quality time with his family, as well as his best friend – his collection of storybooks.
Behag Overseas began its operations in 2011 with a humble table space office in Kolkata. Through dedication and perseverance, the company has achieved remarkable growth and progress. As of 2023, Behag Overseas has not only expanded its presence with its own office in Kolkata but has also established 10 offices across various land customs stations in West Bengal. The company has augmented its fleet with the addition of 17 trucks, bolstering its capacity to cater to a wider range of logistical needs.
To further enhance its services and capabilities, Behag Overseas has ventured into the creation of a modern warehouse spanning 4000 sq. feet, along with a 3000 sq. foot open space at Bangoan and Bashirhat. This move reflects the company’s commitment to providing top-notch facilities and efficient handling of goods.
The success of Behag Overseas can be attributed to its unwavering focus on delivering high-quality services consistently. With Mr. Mitra’s vision and passion for excellence, the company continues to thrive and set new benchmarks in the logistics industry.
Sustaining Success in International Logistics
Behag Overseas approaches the obstacles it encounters in a unique way, considering them not as challenges but rather as opportunities for “enjoyment.” The company firmly believes that unless there is a sense of enjoyment in the work they do, sustaining the business becomes difficult. Dealing with international logistics, which is a vast and complex domain, provides a significant playing field for the company.
From the very beginning, Behag Overseas has understood that even though it may be a relatively smaller player in the industry, it possesses a remarkable strength that sets it apart from larger competitors. This inherent strength and the enjoyment the company derives from its work have been instrumental in sustaining its presence in the market for the last ten to fifteen years.
By embracing a positive perspective and taking pleasure in overcoming hurdles, Behag Overseas has effectively carved its niche in the logistics industry. The company’s ability to find enjoyment in its endeavours drives its resilience and continued success in the face of a highly competitive landscape.
Unwavering Customer Commitment and Transparency
To overcome the complexities of cross-border logistics, having the support of a competent and reliable service provider is crucial. Behag Overseas recognizes the significance of providing end-to-end assistance to its customers, ensuring swift clearance of import shipments and prompt delivery of export shipments.
A key aspect that sets Behag Overseas apart is its unwavering commitment to customer service. Even on government holidays, the company remains operational and offers continuous support, working diligently 24/7, 365 days a year. Throughout the challenging times of the global COVID-19 pandemic, Behag Overseas did not take a single day off, demonstrating its dedication to meeting its customers’ needs without interruption.
The company’s unparalleled growth can be attributed to its commitment to honesty and transparency. Unlike some businesses in the industry that might mislead clients with false promises, Behag Overseas team prioritizes open and candid communication with its customers. The company refrains from misleading clients at any point and instead aims to establish effective and transparent communication to ensure reliable and trustworthy services.
By providing genuine and dependable support, Behag Overseas has earned the trust and loyalty of its valued clientele, contributing significantly to its ongoing success and growth in the logistics industry.
From Challenges to Triumphs
Mr. Mitra candidly shares that when Behag Overseas embarked on its journey, only a handful of individuals were aware of its existence. The company faced numerous financial crises and operational challenges in its early stages. However, with perseverance and a stroke of good fortune, they managed to overcome these hurdles.
Through determination and hard work, Behag Overseas succeeded in building a robust team comprising individuals with diverse and exceptional talents. This collaborative effort has led to the establishment of the company as a recognized brand name in the industry.
Despite the significant progress, Mr. Mitra acknowledges that there is still much work to be done, and the company is yet to reach its “turning point” or defining moment. They are continuously striving and putting in relentless effort, running from one endeavour to another, in pursuit of grasping that turning point.
The journey of Behag Overseas has been marked by resilience and an unwavering commitment to progress. Despite the challenges faced, the company’s unwavering spirit and dedication to reaching its goals have been the driving force behind its success so far. With determination and perseverance, Mr. Mitra and his team are set on achieving their ultimate turning point in the future.
“Service, Service & Service is the only mantra of our team.”
Empowering Success through Self-Confidence
Mr. Mitra firmly believes in the power of self-confidence, emphasizing that it is the key to reshaping the world and achieving success. Behag Overseas operates with a logistics-driven mindset, constantly seeking opportunities to grow and excel in the industry.
Currently, the company is actively involved in handling two to three projects at Kolkata Sea Port and other land ports in Bangladesh. This highlights their expertise in managing diverse logistical challenges and demonstrates their dedication to providing efficient and reliable services.
In addition to their port projects, Behag Overseas accomplished a significant milestone by successfully completing the clearance work for the ADANI POWER PLANT in Godda a few months ago. This achievement showcases their competence in handling large-scale projects and reinforces their position as a trusted and capable logistics partner.
Unwavering Dedication and Seamless Efficiency
Hardly any company in the logistics and supply chain sector has managed to survive by adhering to conventional methods. Fully aware of this reality, Behag adopts a straightforward and transparent approach in advancing its Products & Services division. The key principles are unwavering dedication to hard work and effective communication of its passion for providing streamlined and comprehensive solutions.
What sets Behag Overseas apart is its unique position as the sole CHA/CB (Customs House Agent/Customs Broker) in Kolkata with its own offices not just in Kolkata but also across all of Bangladesh and Bhutan Land customs stations. This expansive presence allows the company to offer unparalleled convenience and efficiency to its clients.
To further enhance its services’ effectiveness and cost-effectiveness, Behag Overseas maintains its own fleet and warehouse facilities, catering specifically to customers engaged in export or import operations. By having full control over these crucial aspects, Behag Overseas eliminates the need for outsourcing and ensures a seamless logistics experience for its clientele. Whether it’s export or import logistics, The company stands as a reliable and comprehensive one-stop solution, providing unmatched convenience and value to its customers.
