Established in 2006, Creative Web Mall (India) Pvt. Ltd. is a turnkey Web, Mobile and Enterprise solutions company that designs and builds Digital workplaces, Websites and Intranet software for businesses of all sizes – from high-growth startups and small businesses to non-profits and public enterprises. Creative is an ISO 27001 certified company capable of delivering VAPT tested secure solutions loading 90 percentile plus performance scores. Earlier startups / companies were looking for IT developers, But now they are looking for IT partners. Creative did not just stop by playing an advisory role, It also walked along with them while executing these strategies to ensure business success.
Creative Web Mall has worked with nearly 600+ direct clients from the UK, USA, Europe, Canada, UAE, and BIG corporate heavyweights in India.
The Pillar of Company
Mr. Sony Surana, Managing Director, Creative Web Mall India Pvt. Ltd. holds a postgraduate degree in business management and has received specialized training in advanced computing, graphic multimedia and development, PHP, and ASP.net programming.
With his 21+ years of work experience in web, mobile, and enterprise software development, explains that as a matter of fact, enterprises today need a strategic ECM solution that not just stores important information but also maintains unstructured information in an accurate manner which could be accessed and managed easily in future. Mr. Sony Surana maintains a great balance between his personal and professional life. That’s why he is engaged in a multitude of activities.
”All the money in the world can’t buy you back good health. So spending time with family, friends and maintaining good fitness through sports and exercise are the most important aspects to further shoulder Creative’s growing responsibilities”, he says.
Innovative Services Offered
The company specializes in intranet, extranet, mobile app and websites for verticals like retail, market research, finance, pharmaceuticals, construction and infrastructure development companies to name a few. Creative develops web, intranet and mobile apps that are highly secured, fast loading with highly interactive and intuitive UI and latest technologies.
Technologies served:
- Next.js
- React Native
- ASP.net
- PHP
Creative Web Mall India Pvt. Ltd. is an ISO 27001 certified company and hence softwares designed by Creative abides safety regulations to protect the data of their clients. Additionally, by enhancing the software security and boosting performance, the great internal communication features of Creative Web Mall India Pvt. Ltd. have helped companies to achieve operational efficiencies and expansions whilst being innovative and reliable, setting the company a class apart from it’s competitors.
Creative Social Intranet, an intranet software developed by Creative is being used by top Indian conglomerates and has served a varied clientele from 16+ countries around the globe. Creative’s experience in the IT industry has lent them the perspective to fully interpret problems, design solutions, and deploy them efficiently, economically, and effectively.
Stepping Ahead with Advanced Strategies
In today’s constantly changing work environment, it’s not enough to just have a mobile-friendly website. As innovation speeds up and people start getting used to change, mobile-friendly needs to give way to a mobile-first approach, which is the best way for the workforce to connect. Leaders in today’s post-pandemic era are prioritizing mobile accessibility due to the flexible working patterns observed among employees, with employees smartly transitioning between office and home workspaces. This has set the foundation for the future where digital infrastructure will be at the core of all work.
With mobile accessibility becoming a universal phenomenon, it’s still a concern that not all mobile experiences are created equal. A rich user experience should be a top priority in any mobile intranet development program in order to boost engagement and productivity. There is no one-size-fits-all model when it comes to designing an engaging interface for a mobile intranet, so Creative Social Intranet, an intranet software developed by Creative has put together some unavoidable design tips that make a successful mobile intranet.
- Creative Social Intranet Uses Today’s Issues To Inspire Tomorrow’s Innovation
The challenges that employees currently confront with their mobile intranet will determine how innovative the mobile experience will be in the future.Employees have problems accessing the most recent news and updates from the organization, according to Creative Social Intranet.Employees began receiving highlights on their intranet dashboards as a result of this pain issue being highlighted in the new design update.
- Employees should have access to critical information at all times
Instead than spending time searching through emails and other papers for crucial information, remote teams should have streamlined access to all the resources they need.This is precisely what Creative Social Intranet’s mobile intranet has accomplished.We created a mobile-friendly content management system (CMS) with different category divisions, access limits for particular groups, and advanced search to allow users to examine the entire knowledge base’s material.
- Adapt Push Notifications
To keep remote employees informed, Creative Social Intranet created a push notification function for the mobile intranet app.Push notifications flash on their cellphone so they may obtain the news quickly and reply as needed rather than having to wait for them to check their inboxes.
- Make It Simple For Everyone To Adopt Change
Make sure your mobile staff members who don’t have desks are heard and included in the dialogue. Employees may tell stories about their most recent projects and adventures, provide updates on their next plans, and participate in discussions or debates all from a single platform thanks to our incredibly user-friendly layout.
Unique Techniques to Implement
Creative Web Mall (India) Pvt. Ltd. has successfully deployed Kaizen techniques to satisfy customers needs.
New advancements are made in the technology industry every day, with the industry working on a continuously evolving mechanism. Despite the fact that many organizations prioritize results over creative practices, some actually believe that creative practices make the organization more successful.”Kaizen” is a Japanese word that refers to a philosophy of continuous improvement based on working methods.
- Creative believes that employees should continually develop their skills and knowledge, and focus on learning and improvement rather than just delivery.
- Creative Web Mall India (India) Pvt. Ltd. follows ‘Value to Cost Strategies’ to surpass the Company / Industry Disciplines.
- Focusing on developing software features that solve company / industry problems and will add value to the company.
- Value-based pricing means setting prices based mostly on how much a customer values a software & service. This is different from cost-plus pricing, which takes into account how much it costs to produce a Software.
- Frequent feedback from clients and employees to identify issues and resolve them.
Creative believes that companies that offer unique or valuable features can take advantage of value-based pricing, while companies that sell mostly commoditized software items may have a harder time.
Paving Way Through Challenges
Formerly known as Creative Web Solutions, Creative was born in 2003 and formulated into Creative Web Mall (India) Pvt. Ltd. in 2006. The company overcome following difficulties to successfully grow in this competitive web world:
- Fewer Customers: Because they were new to the market, they only had a small number of customers.Consequently, finding new clients was their biggest obstacle.
- Limited Features: Due to the limited features of Creative’s products and software, they were losing customers.As time goes on, they start asking their current customers for input to identify the problems and features they would want to see in our products. In response, they began creating fresh utility features and incorporating them into their goods and software.
- Trust: At first, the main problem was gaining the clients’ trust and delivering them high-quality goods,software, and after-sales assistance. The company overcome these obstacles by earning the confidence of their customers and becoming an ISO 27001 Certified Company. There, they added newer features that offer value and address client problems through their value-based pricing strategy. Providing them with personalized software that addresses their issues. This helped them attract a lot of new customers and provide them with products and software that were worth their money.
The Turning Point
The turning point for Creative Web Mall India Pvt. Ltd. came when they realized they were excellent at offering specialized company intranet solutions and enterprise solutions, and that they had also developed a speciality in creating new utility features by client requirements and resolving their problems. Offering many features in its product compared to others at a lower cost than its competitors which marked a turning moment for Creative Web Mall India.
The Success Mantra
Mr. Sony Surana’s mantra for success is “Clients/Customers are King” and under his leadership, Creative builds every product they create based on client/customer feedback and offers. The team believes that a company’s chances of success are significantly increased if it can solve a customer’s problem.
The Piece of Advice
While asking him what advice would he like to give to the budding entrepreneurs in the Industry, Mr. Sony Surana asserts, ” I would like to share one piece of advice to our budding entrepreneurs. When it comes to traits like confidence, it can be simple to put on a front and project an image of a strong business persona.The one thing you must have, though, is information. Enquiring minds and a never-ending thirst for knowledge are characteristics of successful business people.”
Future & Current Plans
” In the Future, I would like to make Creative Web Mall India (India) Pvt. Ltd., a leading software and Intranet service provider company and becoming a major leading global service provider for Enterprise software solutions”, says Mr. Sony Surana.
Creative is currently working on Leading BFSI companies and Banks Websites and MNC companies intranet solutions.
