Even at the most fragile time in world history, India’s resilience and value for relationships have stunned our expatriate customers from Make in India companies, says Rohini Manian, CEO, Global Adjustments. “They laughed at our indiscipline in matters such as queuing up and now stay to marvel at how quickly we learn,” she adds.
Ever since the lockdown came into effect, Ms. Rohini and her team have been working closely with the expat community across India. “Expats in India overall have been very respectful and responsive to the pandemic situation. They have all taken the responsibility to be socially aware, they are acting as per the government’s advice and working remotely in most of cases,” she says.
Global Adjustments has launched WhatsApp support groups in all major cities in India. A head for each group helps to resolve questions at the earliest possible time. Most requests on the group are on amenities that are open, pet facilities, rules and regulations for support staff, grocery and restaurants with home delivery options as most expats do not drive in India.
“There are many of them in need of visa extension via the FRRO – we are helping them with authentic information and support to apply as well. We are also providing broad advice such as continual payment for their support staff etc. by helping them understand the Indian work ethos and realities,” Ms.Manian adds.
Realty Services :
We revolutionize the way Indians are buying and selling properties in India. From market evaluations to closing the deal, we are with you every step of the way to make every Real Estate transaction go smoothly and easy, answering all your questions and taking care of every detail.
Key Differentiators
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Rohini Manian,
My belief 3Cs: consistency, communication and compliance for client service excellence with relocating families and Indian customers. Leading a team that co-mentors in customer obsession, integrity and Indianness, we serve a global world. Relocation, Realty, Cross-cultural training, Publishing – Seemingly diverse businesses unify our vision of creating empowered global citizens. Helping 1000s of Make in India families thrive whether in metros or new towns – has been a fulfilling journey along with serving national leaders who deliver excellence.